Please send messages to our
Email: samuel.allen.zhang@gmail.com
We will reply you in 24 hours.
Please leave your order number if the question is about your order.

Frequently Asked Questions

Have a Question? We’ve Got the Answer!

Order & shipping?

Yes, every blind box and figures in our website is 100% authentic and original. We are a wholesaler and retailer for blind box and have a 4000 Square Feet warehouse based in China, our supply chain is verified and original. We also have legal license to sell these products.

How long will it take to receive my order?

It takes 72 hours for us to ship out your order and usually 7-14 business days to receive your order after we shipped out. We’re doing our best to deliver it promptly for you.

Do you ship to my country?

Yes, we do world-wide shipping, we have a powerful shipping resource and able toship to any country and region in the world.

Do l need to pay tariffs?

No, after you ordered in our website, there won't be any extra charges of tariffs or taxwe will cover it all. No matter which country you are in, we will make sure ship to youraddress without any tariffs.

How much for shipping fee?

To learn more about our shipping fee, please click learn more

How do l contact for wholesale?

Please DM us on WhatsApp (+1 213 648 8534) for further conversation about blind boxwholesale.We always welcome friends from all over the world to visit our warehouse based inYiwu China.

How can l purchase a confirmed design?

Please send us email or message, with the blind box name and the picture of thedesign you want, and we will offer you the price and payment method. lf you wantto buy it, complete payment and send us your shipping information.

How to track my order?

After we upload the tracking number, you will receive an email from our system aboutyour tracking number, please click the tracking number to go to the carrier website forthe tracking Also, you can click: Chat with us - Order Tracking - Enter Order Info to tracking yourorder.

How do l contact customer service?

Please contact us on E.mail: XXXXXXXXXX Please leave your order number if you have questions after you ordered.We will reply you in 24 hours :)